About Us
WE BELIEVE IN THE POWER OF NATURE!
Black Rose Cosmetics is an organic skincare company that offers both facial and body products that reduce acne, hyperpigmentation, acne scars, uneven skin tone and texture and enhance overall natural beauty.
Delivery & Payment
HOW ITEMS ARE DELIVERED & HOW DO YOU PAY?
• Our products are made in small batches to maintain freshness. Because of this processing time for orders would take 2-3 working days
• We only offer one form of payment/delivery at the moment : Cash On Delivery 35 anywhere in Trinidad (cash received by courier on our behalf).
Estimated delivery: 2-5 business days
• Delays in delivery may occur as a result of holidays, strikes etc. In these cases you will be informed throughout our social media.
REFUND POLICY
Returns, Refunds, and Exchanges
Due to the handmade, small-batch process, we do not accept returns or exchanges. No refunds will be provided unless there is a packaging error or you received an incorrect product.
If there is any damage to your product upon arrival, please email us at blackrosecosmetics868@gmail.com with a photo of the issue. We will be happy to assist you in a fast resolution!
Contact Us
We are an online store located in Trinidad and Tobago. For further information, you can contact us on our socials linked below or via our email address.
Operating hours:
Mon - Fri 10:00 AM - 5:00 PM
Sat - 10:00 AM - 2:00 PM
Sun - Closed